Restaurant and F&B system, built around your kitchen

Yes. Our live demo runs Embun Kopitiam, a fictional kopitiam chain with three outlets and a central kitchen. You can order from a table QR code, watch the ticket reach the kitchen screen, mark a dish sold out at one outlet, request stock from the central kitchen and ask the AI assistant questions. Nothing you do affects real data. The demo is a sample: your own system is designed around how your business works, so its look and features follow your requirements.

No. Most restaurants and kopitiams keep their POS for the counter, receipts and card terminal. The system adds QR and pickup orders, the kitchen screen, stock, central kitchen requests and members. If your POS can export sales or has an API, its sales can be brought into your reports. We check your existing tools on the free call and only promise a connection we've tested. A new outlet without a POS can take counter orders in the system too.

Ready-made cloud POS software is a monthly subscription: StoreHub, for example, lists plans from about RM120 to RM470 a month for one outlet in 2026, with extra outlets, registers and hardware on top. A custom system is a one-time build: Transfomind's first versions start from RM6,000 with a fixed quotation, plus a monthly care plan sized in the quotation. Payment gateway fees and WhatsApp message charges are separate running costs.

Each table has its own QR code. Customers scan it, choose from the menu, add notes such as ais or kurang manis, and pay by DuitNow QR or card. The order reaches the kitchen screen with the table number, drinks go to the bar, and sold-out items don't show. Customers who prefer to order at the counter still can.

Yes. Each outlet has its own stock, par levels, opening hours and shifts, on one shared menu. Outlets send requests to the central kitchen in one tap, the central kitchen sees what to pack for each delivery run, and outlets mark deliveries received. You see every outlet on one dashboard, or switch to one outlet at a time.

Yes. Customers join with their phone number when they order. You set the rule, for example every kopi or teh earns a stamp and the 10th drink is free. The members list shows visits, free drinks and the last visit, so you can spot regulars who haven't been back in a month and send an offer to those who agreed to receive promos.

Yes. Customers order and pay on your own website, and the order appears on the kitchen screen at the outlet they chose, with no commission. Delivery apps typically charge 15% to 30% of each order, depending on the plan. Many restaurants stay on the apps for delivery and move their regulars to direct pickup.

Yes. Service tax on food and drinks is 6% once your taxable turnover passes RM1.5 million in 12 months, and the system adds it only if you're registered. Since 1 September 2026, e-invoicing applies to businesses with annual revenue of RM3 million and above. Sales where the customer doesn't ask for an e-invoice can go into a monthly consolidated e-invoice, and a customer who asks gets their own. Your tax agent should confirm which rules apply to you.

Questions about your own records, in English, Bahasa Melayu or Chinese: which outlet is running low on stock, what sold best yesterday, which orders are waiting too long, when your busiest hours are. Every Monday it also writes a short briefing on last week. It's included in every system, and your care plan includes a monthly AI allowance sized for your team.

A first version with QR ordering, the kitchen screen and the menu usually takes 6–10 weeks. Stock, the central kitchen, members and website pickup can follow in later phases.