Process

Clear scope. Clear price. No surprises.

You'll know what you're getting, what it costs, and what happens after launch before any work starts.

  1. Discovery call

    A free 30–45 minute chat about how your business runs and where time or sales are lost.

  2. Written proposal

    Scope, inclusions, exclusions, milestones and any ongoing costs, in writing.

  3. Build in phases

    Essentials first. You review and approve at each milestone before we continue.

  4. Launch and training

    We go live, train your team and hand over documentation.

  5. Ongoing support

    Optional maintenance, fixes and new features as you grow.

Our commitments

What you can count on from us

Small business budgets don't have room for surprise invoices or projects that drag on. These are the rules we work by.

Fixedquotation agreed before any work begins
3–4milestone payments, so you pay as you see progress
30 daysof post-launch fixes on custom systems
1founder as your direct point of contact